RingShop.com

Behind the Bling Happily Ever After Guarantee 365-Day Returns 365-Day Insurance Free Shipping Lifetime Warranty Upgrades and Exchanges Maintenance and Resizing Special Order Policies Return Shipping Instructions Education Center Diamond Buying Tips Carat Cut Clarity Color Shape Diamond Concierge All About Gems The Basics Gem Collection Modern Birthstones Zodiac Gemstones Anniversary Stones Care and Cleaning Ring Buying Tips Ring Type Ring Style Ring Sizing Setting Method Jewelry Care Precious Metals FAQ Ordering Shipping & Returns Payments and Special Offers Jewelry, Diamonds and Metals Press Privacy Policy	Top FAQs These are some of the most frequently asked questions that we get asked. If you have additional questions, check out the other FAQ sections or contact us and we’ll be happy to help! Q: If I send you my diamond/stone, will it be insured while in your possession? A: Yes, and we promise to take very good care of it! Q: I’m a little nervous to buy jewelry this special online...it looks beautiful, but I haven’t seen it in person. What if I don’t like it? A: Buying jewelry (especially wedding bands and engagement rings!) is a big deal! We want your purchase to be stress-free, so we offer the RingShop “Happily Ever After Guarantee.” We offer an unprecedented 365-day returns policy (no questions asked!) as well as free upgrades and exchanges. What’s more, all of our products are backed by a lifetime warranty and come from ethical, conflict-free sources. Q: How can you make sure you measure your ring size correctly? A: Size matters. Use our official ring sizer, it’s the best! Q: How do I figure out my girlfriend’s ring size without her knowing what I’m planning? A: This is always a delicate situation, and there’s a couple of ways to find out without blowing your cover. First, ask her friends or family (the ones you trust to keep a secret). Another option is to take an impression of the ring. If your girlfriend wears a ring on her engagement finger, you can wait until she removes it. Then, “borrow” the ring and make an impression by imprinting it in soap or clay. Using the impression, use our official ring sizer to figure out her ring size. Q: Where do you get your diamonds from? A: At Ring Shop, we believe in beauty with a conscience. All of our diamonds, stones and metals are guaranteed to be both ethically responsible and socially sustainable. We ensure our suppliers adhere to strict conflict-free standards and participate in sustainable environmental practices. You can read more about our commitment to ethical responsibility and environmental sustainability practices here Q: Do you have your own gemologists? A: Yes, Ring Shop team members are experienced professionals – our staff of diamond/gem enthusiasts consists of GIA graduate gemologists. Q: Can I order a ring in a quarter-finger size? A: When ordering, select the lower size then enter the quarter size into the special instructions field. For example if you need a size 6.25, select size 6 in options, then write 6.25 in the special instructions field. Q: I am planning a special proposal...and need the ring in time for a specific date! Can you expedite the order so I have it in time? A: Absolutely! We want your special day to go off without a hitch! Contact customer service for assistance in arranging your order and to ensure your ring is delivered in time for your special proposal! Q: Oops...I ordered the wrong finger size. How do I fix it? A: It happens! Simply contact customer service to arrange your return and discuss details on your ring’s resizing needs. Q: Do you offer a payment plan? A: No, we currently do not offer any financing options, however many customers have found our layaway program to be helpful. Contact our customer service team to discuss your options. Q: How do I design a custom ring? How long does it take? A: Each custom design is unique, so they can vary in how long it takes to create your dream ring. Simply contact our customer service team. We’ll listen to what you want and review any sketches, descriptions or designs that you’ve dreamed of. We will work with you to create the jewelry of your dreams. Each project is unique and we will always do our best to make your idea come to life! Q: How can you make sure you measure your ring size correctly? A: Size matters. Use our official ring sizer, it’s the best!

Top FAQs

These are some of the most frequently asked questions that we get asked. If you have additional questions, check out the other FAQ sections or contact us and we’ll be happy to help!

Q: If I send you my diamond/stone, will it be insured while in your possession?
A: Yes, and we promise to take very good care of it!

Q: I’m a little nervous to buy jewelry this special online...it looks beautiful, but I haven’t seen it in person. What if I don’t like it?
A: Buying jewelry (especially wedding bands and engagement rings!) is a big deal! We want your purchase to be stress-free, so we offer the RingShop “Happily Ever After Guarantee.” We offer an unprecedented 365-day returns policy (no questions asked!) as well as free upgrades and exchanges. What’s more, all of our products are backed by a lifetime warranty and come from ethical, conflict-free sources.

Q: How can you make sure you measure your ring size correctly?
A: Size matters. Use our official ring sizer, it’s the best!

Q: How do I figure out my girlfriend’s ring size without her knowing what I’m planning?
A: This is always a delicate situation, and there’s a couple of ways to find out without blowing your cover. First, ask her friends or family (the ones you trust to keep a secret). Another option is to take an impression of the ring. If your girlfriend wears a ring on her engagement finger, you can wait until she removes it. Then, “borrow” the ring and make an impression by imprinting it in soap or clay. Using the impression, use our official ring sizer to figure out her ring size.

Q: Where do you get your diamonds from?
A: At Ring Shop, we believe in beauty with a conscience. All of our diamonds, stones and metals are guaranteed to be both ethically responsible and socially sustainable. We ensure our suppliers adhere to strict conflict-free standards and participate in sustainable environmental practices. You can read more about our commitment to ethical responsibility and environmental sustainability practices here

Q: Do you have your own gemologists?
A: Yes, Ring Shop team members are experienced professionals – our staff of diamond/gem enthusiasts consists of GIA graduate gemologists.

Q: Can I order a ring in a quarter-finger size?
A: When ordering, select the lower size then enter the quarter size into the special instructions field. For example if you need a size 6.25, select size 6 in options, then write 6.25 in the special instructions field.

Q: I am planning a special proposal...and need the ring in time for a specific date! Can you expedite the order so I have it in time?
A: Absolutely! We want your special day to go off without a hitch! Contact customer service for assistance in arranging your order and to ensure your ring is delivered in time for your special proposal!

Q: Oops...I ordered the wrong finger size. How do I fix it?
A: It happens! Simply contact customer service to arrange your return and discuss details on your ring’s resizing needs.

Q: Do you offer a payment plan?
A: No, we currently do not offer any financing options, however many customers have found our layaway program to be helpful. Contact our customer service team to discuss your options.

Q: How do I design a custom ring? How long does it take?
A: Each custom design is unique, so they can vary in how long it takes to create your dream ring. Simply contact our customer service team. We’ll listen to what you want and review any sketches, descriptions or designs that you’ve dreamed of. We will work with you to create the jewelry of your dreams. Each project is unique and we will always do our best to make your idea come to life!

Q: How can you make sure you measure your ring size correctly?
A: Size matters. Use our official ring sizer, it’s the best!

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