RingShop.com

Behind the Bling Happily Ever After Guarantee 365-Day Returns 365-Day Insurance Free Shipping Lifetime Warranty Upgrades and Exchanges Maintenance and Resizing Special Order Policies Return Shipping Instructions Education Center Diamond Buying Tips Carat Cut Clarity Color Shape Diamond Concierge All About Gems The Basics Gem Collection Modern Birthstones Zodiac Gemstones Anniversary Stones Care and Cleaning Ring Buying Tips Ring Type Ring Style Ring Sizing Setting Method Jewelry Care Precious Metals FAQ Ordering Shipping & Returns Payments and Special Offers Jewelry, Diamonds and Metals Press Privacy Policy	Jewelry, Diamonds and Metals These are some of our most frequently asked questions about jewelry, diamonds and metals. If you have additional questions, contact us and we’ll be happy to help! Q: Can I order a ring with a brushed, matte or satin finish? How much does it cost? A: Yes, you can request a special finish for your ring. Simply enter your desired finish during checkout under “special instructions.” There is no additional cost for this request. Q: Can I use foreign characters for engraving? Special engraving? A: Yes, you can! If you don’t find the engraving options you require on our website, simply contact our customer service team for assistance with your special engraving request. Q: How do I make sure my engagement ring and wedding band will fit together? What if I see an engagement ring that I love but don’t see a wedding band to match? A: Make sure to visit our popular Bridal Sets page to find perfectly matched rings. Most Ring Shop wedding bands are universal and complement our classic engagement rings wonderfully. Still don’t see a perfect pairing? Never fear...our customer service team is here to help! Contact us and we’ll help you find the perfect fit. Q: Will my finger size affect the size and number of diamonds in this eternity band? A: Your finger size tells us exactly how many diamonds are needed to wrap around your finger. There’s no empty space or overlapping....just a gorgeous, sparkling eternity band! Q: I don’t need a diamond/stone because I already have one...but I love your jewelry! Do you sell blank ring mountings? Will you set my diamonds/stones into Ring Shop jewelry for me? A: Yes, we do! While every custom request is unique, we will do everything possible to make your dream come true! Simply contact our customer service team and we’ll help you with your order. Q: I love a certain item on your website...but don’t see an option to customize it the way I want. How do I find out if I can request a metal or size that’s not provided on the site? A: Our website lets you customize your ring -- whether it’s a different metal, stone shape, size or add special engraving. However, if you don’t see your preference as an option on our site, simply contact our customer service team to find out what’s possible. Q: How do I design a custom ring? How long does it take? A: Each custom design is unique, so they can vary in how long it takes to create your dream ring. Simply contact our customer service team. We’ll listen to what you want and review any sketches, descriptions or designs that you’ve dreamed of. We will work with you to create the jewelry of your dreams. Each project is unique and we will always do our best to make your idea come to life! Q: Which metal is best for my engagement ring or wedding band? Platinum? Palladium? Gold? Help! A: Your choice in metals largely depends on what you and your loved one like. Metal costs vary, and each metal has unique properties. Read more about metals here. Q: Are the diamonds in 5, 7, or 9-stone rings certified? Why not? A: Every diamond is hand selected by our gemologists to achieve optimal brilliance. Matching certified diamonds can be very expensive and time consuming, so the diamonds in these rings are not typically certified. However, this option is available for an extra charge to our customers who wish to have certified diamonds in those ring styles. Every diamond ring is appraised by our graduate gemologists. Q: Are side diamonds in a 3-stone ring certified? Do they have fluorescence? A: While they are not certified, side diamonds are expertly matched by our graduate gemologists to complement the center diamond you select. If the center diamond you select has no fluorescence, the side diamonds will not either. Perfect harmony! Q: I’m not trying to be picky...but I have a lot more questions! Ring width, measurements, height of ring from finger, size to scale, diameter, how would it look on my finger...can you help answer all of my questions? A: We’ve heard it all...requests for additional details don’t phase us! If you want to know additional details about a particular item (no matter how small) contact our customer service team Q: How can you make sure you measure your ring size correctly? A: Size matters. Use our official ring sizer, it’s the best!

Jewelry, Diamonds and Metals

These are some of our most frequently asked questions about jewelry, diamonds and metals. If you have additional questions, contact us and we’ll be happy to help!

Q: Can I order a ring with a brushed, matte or satin finish? How much does it cost?
A: Yes, you can request a special finish for your ring. Simply enter your desired finish during checkout under “special instructions.” There is no additional cost for this request.

Q: Can I use foreign characters for engraving? Special engraving?
A: Yes, you can! If you don’t find the engraving options you require on our website, simply contact our customer service team for assistance with your special engraving request.

Q: How do I make sure my engagement ring and wedding band will fit together? What if I see an engagement ring that I love but don’t see a wedding band to match?
A: Make sure to visit our popular Bridal Sets page to find perfectly matched rings. Most Ring Shop wedding bands are universal and complement our classic engagement rings wonderfully. Still don’t see a perfect pairing? Never fear...our customer service team is here to help! Contact us and we’ll help you find the perfect fit.

Q: Will my finger size affect the size and number of diamonds in this eternity band?
A: Your finger size tells us exactly how many diamonds are needed to wrap around your finger. There’s no empty space or overlapping....just a gorgeous, sparkling eternity band!

Q: I don’t need a diamond/stone because I already have one...but I love your jewelry! Do you sell blank ring mountings? Will you set my diamonds/stones into Ring Shop jewelry for me?
A: Yes, we do! While every custom request is unique, we will do everything possible to make your dream come true! Simply contact our customer service team and we’ll help you with your order.

Q: I love a certain item on your website...but don’t see an option to customize it the way I want. How do I find out if I can request a metal or size that’s not provided on the site?
A: Our website lets you customize your ring -- whether it’s a different metal, stone shape, size or add special engraving. However, if you don’t see your preference as an option on our site, simply contact our customer service team to find out what’s possible.

Q: How do I design a custom ring? How long does it take?
A: Each custom design is unique, so they can vary in how long it takes to create your dream ring. Simply contact our customer service team. We’ll listen to what you want and review any sketches, descriptions or designs that you’ve dreamed of. We will work with you to create the jewelry of your dreams. Each project is unique and we will always do our best to make your idea come to life!

Q: Which metal is best for my engagement ring or wedding band? Platinum? Palladium? Gold? Help!
A: Your choice in metals largely depends on what you and your loved one like. Metal costs vary, and each metal has unique properties. Read more about metals here.

Q: Are the diamonds in 5, 7, or 9-stone rings certified? Why not?
A: Every diamond is hand selected by our gemologists to achieve optimal brilliance. Matching certified diamonds can be very expensive and time consuming, so the diamonds in these rings are not typically certified. However, this option is available for an extra charge to our customers who wish to have certified diamonds in those ring styles. Every diamond ring is appraised by our graduate gemologists.

Q: Are side diamonds in a 3-stone ring certified? Do they have fluorescence?
A: While they are not certified, side diamonds are expertly matched by our graduate gemologists to complement the center diamond you select. If the center diamond you select has no fluorescence, the side diamonds will not either. Perfect harmony!

Q: I’m not trying to be picky...but I have a lot more questions! Ring width, measurements, height of ring from finger, size to scale, diameter, how would it look on my finger...can you help answer all of my questions?
A: We’ve heard it all...requests for additional details don’t phase us! If you want to know additional details about a particular item (no matter how small) contact our customer service team

Q: How can you make sure you measure your ring size correctly?
A: Size matters. Use our official ring sizer, it’s the best!

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